FAQs
When will my order be shipped?
Please allow 7 working days (but we are usually quicker than this!). You'll receive an email once your order has been dispatched.
How much does delivery cost?
Shipping costs are calculated automatically at checkout based on the total weight and type of items in your order. Our standard UK Royal Mail Tracked rates are from £3.80.
You can see the exact shipping fee for your order at checkout before completing your payment.
Free Shipping over £50
Returns and Exchanges
Unfortunately we cannot offer returns but please do contact us via Instagram
@butterbunnyofficial or via email at butterbunnyonline@gmail.com
if you would like to discuss any issues with your order.
Store Policy
Every piece at Butter Bunny is 100% handmade and truly one-of-a-kind. Due to the handcrafted nature of our work, slight variations in shape, texture, and color may occur between the product photos and the actual item you receive.
These subtle differences are what give handmade items their charm and soul. Therefore, we cannot accept returns or exchanges for minor cosmetic variations, natural handcrafted marks, or change of mind.